Integrate the "voice of the customer" in our ways of working and solutions we offer, this is the challenge that Kölgrain has set since its inception in guiding its development strategy around differentiated solutions that meet the specific needs of its customers.

In this context, Kölgrain has developed in recent years a management model called "Quality through performance course " where the needs and expectations of our partners are translated into measurable characteristics and features.

Our quality does not aim to solve our problems, but rather to help us create a mindset of continuous improvement, whose role is to help the company transform barriers into opportunities that will benefit all our partners.

Why a course?

Because to properly manage the performance, we must use a structured and progressive path..
This path has three stages called « maturity levels ».

At each level of maturity are the establishment, control and optimization of:

• Actions to be undertaken
• Tools to implement
• Writing historical know-how as a guide implantation.

More specifically, quality tools enable us:

• To facilitate the development of a spirit of improvement
• To rely on proven practices
• To systematize our methods
• To secure the expertise of our employees to the organization's strategies
• To provide our business partners with world-class performances

As part of our quality strategy, we chose to focus our efforts in four areas that are well defined:

• Improving the traceability of our operations through the implementation of HACCP CSIS
• The management, on our sites, health and safety of our employees and business partners through the implementation of OHSAS 18001:2007
• The management of environmental issues through the implementation of ISO: 14001
• Become Carbon Neutral by reducing our GHG emissions


Quality is the way we do Business !